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CW APAC April 2023 – Trend Watch: Business applications
Tech’s role in the workplace continues to grow. In this handbook, focused on business applications in the Asia-Pacific region, Computer Weekly looks at industry cloud platforms, how microservices improve customer experience, what automation brings to banking and Rimini Street’s approach to third-party support.
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Features in this issue
How industry cloud platforms are shaping the future of business applications
More than half of enterprises are expected to use industry cloud platforms that combine cloud-based infrastructure, platform and application services to accelerate their business by 2027
How technology is fuelling CommBank’s customer experience
The Commonwealth Bank of Australia has built up capabilities in cloud and microservices while empowering engineering teams to solve complex customer problems
How Indian banks can drive automation in corporate banking
Banks should prioritise their processes for automation based on the level of human intervention, understand their processes thoroughly and put employees at the centre of their automation efforts